Privacy Policy

Privacy Policy

Welcome to our website www.x-plore.gr (hereinafter «Website»). This Website has been developed by the company with the tradename «LAMDA LEISURE S.A.» (hereinafter «LAMDA LEISURE S.A.» or «Company»), for the provision of information and services to the users/visitors (hereinafter “Users”) of the Website. LAMDA LEISURE S.A. is Data Controller of your personal data, collected through the Website, pursuant to EU General Data Protection Regulation 679/2016 (hereinafter “GDPR”). This Privacy Statement is provided in order to inform you on the personal data collected, to explain the way and purpose of data processing, to state any third parties with whom we share your data and finally to inform you on your rights.

What personal data do we process?

Personal data is any information related to an identified or identifiable natural person. The personal data that is connected during your browsing activity is your full name, telephone number and your email address, in case you choose to fill in and submit the communication form and/or your email, if you choose to subscribe to our newsletter in order to receive news and updates of the Company. In case you choose to buy online tickets, we process the personal data included in the relevant forms (name, surname, email, telephone and address). In any case, we collect your IP address of your device when the latter connects to the Internet. In cases where your IP is stable, it is possible to relate it to the specific device and gain access to more information, such as the date and time of your visit in our website and the type of browser and software of your device. LAMDA LEISURE SA and the authorized representatives process your IP address in order to collect and report mass information for the visits of the website and how the latter could improve.

For what purposes do we process personal data?

LAMDA LEISURE S.A. processes your data to the extend it is necessary for the operation of the website in the context of the Company’s legitimate interest to ensure the appropriate and smooth operation of the website. When you subscribe to our newsletter, LAMDA LEISURE S.A. processes your data for information and advertising purposes upon your explicit consent. You may revoke your consent at any time either by choosing the "unsubscribe" option in the email body you receive from the Company or by contacting the Company at the contact details listed in the section "Contact-Access". In case you choose to buy online tickets, LAMDA LEISURE S.A. processes the personal data that is absolutely necessary for the purchase, under the legal basis of the performance of contract.

Note that if you are under 15, consent should be given by the person who has your parental responsibility.

With whom do we share your personal data?

The Company transfers your personal data, only to the extend it is necessary for the fulfillment of the above-mentioned purposes, to third parties, such our partner that provides web development services for our website and our social media and to other legal entities of our Group or third parties that collaborate with us for the purposes of the present privacy notice.

How does the Company protect your personal data?

Our Company has implemented all appropriate organizational and technical measures, pursuant to applicable legal framework and standards in order to safeguard that processing of data, either by the Company or by any third party is legitimate, appropriate and secured against any non-authorized or illegal access, deletion, amendment or any other use of the data.

How long is your personal data retained?

Your personal data is retained for as long as it is required for the fulfillment of the purpose of processing. Upon expiration of this term, your personal data will be deleted unless otherwise required under applicable legal and regulatory framework or for the establishment, exercise or defence of legal claims. Your personal data processed for the purpose of the subscription to out newsletter is retained until the withdrawal of your consent. The data collected when you buy online tickets is retained for 5 years after the purchase for compliance with national law (e.g. tax legislation). The above-mentioned retention period may be exceeded if required for the establishment, exercise or defence of legal claims.

What are your rights?

According to applicable legislation, you have the following rights, i.e. a) right of access to your personal data, as well as to the information relating to their processing, b) right to rectification of inaccurate or incomplete personal data, c) right to erasure, d) right to restriction of the processing of your personal data, where explicitly provided for by legislation, e) right to data portability in a structured, commonly used and machine-readable format, f) right to have your data (directly) transmitted to another controller, g) right to object to the processing of your personal data, where explicitly provided for by legislation h) right not to be subject to a decision based solely on the automated processing and to request human intervention in such case, as well as i) right to withdraw any consent given at any time. You may exercise the aforementioned rights by submitting a request to our Company and we will reply within one (1) month upon receipt of the request. This deadline might be extended for two (2) additional months, in case your requests are excessive or complicated.

Additionally, the Company shall inform you without any delay on any breach of your personal data, unless such breach falls within one of the exceptions, provided by law.In any case, if you feel that the protection of your personal data is violated in any way whatsoever, you have the right to lodge a complaint with the Hellenic Data Protection Authority.

What is the contact person for any issues/requests?

For any queries, clarifications of requests with regards to your personal data protection, you may contact our email [email protected]

What about third parties websites?

Our Website may include links to third-parties’ websites. These links are placed only for users’ convenience, whereas they might redirect Users to websites, which have its own terms of use and privacy statements. To this end, the Company has no liability for the content of these websites, or for data protection practices applied by said websites. The Company exercises no control over the content or the websites managed by third parties and linked through this Website. The Company does not support, sponsor or consult these websites or their content. In case the User decides to make any use of these Website’s links, s/he shall be solely liable for this action.

Please find more information about Cookies in our Cookies Policy.


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